Are Grainzilla products compatible with my video editing software?
Grainzilla products are .mov files and can be used in the most popular video software editors such as Final Cut Pro, Adobe Premier, Davinci Resolve, After Effects, etc. However, QuickTime and ProRes Codecs must be installed in your computer in order to use the files correctly.
Can I use Grainzilla products in my commercial projects such as feature films, short films, music videos, commercials, etc.?
Yes, of course you can. When you buy our products you acquire a Commercial License, this license allows the use of the item/s in unlimited end products, which you or your clients may sell to end users (charge end users to access or use the end product). Distribution of source files is not permitted.
How do I install Grainzilla products?
Grainzilla products DO NOT need to be installed since they are .mov files and they work in the same way as any .mov file in your video editing software.
How do I apply Grainzilla products to my project?
In your favorite video software editor import the Grainzilla products that you wish to use.
Drag and drop the filter that you want to apply over the footage in your timeline.
Change the transparency mode and you are done, It is that easy.
Please check out the documentation file that comes with your downloads to see which transparency/opacity mode fits better for the filter that you want to apply.
I can't open the zip files that I downloaded, they seem to be corrupted
Yeah, we are so sorry about that. We are experiencing this issue in Chrome and Edge browsers, and unfortunately, we can’t fix this issue because of the way these browsers work.
Please try to use a different web browser such as Safari or Firefox to download the files. The downloaded files must be .mov files.
We are still looking for a better solution in order to give you the best experience. Thank you for your understanding.
I can't open the .mov files in my computer
Grainzilla products use ProRes codec which is the standard for video files in order to keep the best quality for editing.
In order to open and use Grainzilla products correctly, QuickTime and ProRes Codecs must be installed in your computer.
I accidentally closed the purchase confirmation page with the links to download the files I just purchased, Where can I find the links?
After the confirmation of your payment, we automatically email you a copy of your receipt with the links to download the files.
If you haven’t received it, please feel free to contact us, so we can resend you the receipt again.
I lost my files and the links of my purchase have expired, Can I get new links?
Unfortunately, no, you can’t. When you buy our products you acquire a license that applies just to the links provided in your purchase receipt. You have 30 days to download the files, after that period of time the links will expire, which means that if you want to download the files again you need to buy a new license.
To avoid this please backup your files in a safe place.
Still not finding an answer
Please feel free to contact us with any question or inquiry that you have related to our site or our products at firstname.lastname@example.org.